Kohl’s Survey at www.kohlslistens.com

Kohl’s is an American retail department store chain. It first opened as a grocery store in Wisconsin in 1927, but its first department store opened in 1962. As of now, they operate over 1,000 stores in 49 U.S. states, and it is country’s largest department store chain. To gather an understanding about their customer service, the company created a customer satisfaction survey that is rather straightforward to take. Even so, the following will provide you thorough information on completing the Kohl’s survey such as the guidelines and requirements.

Kohl’s Survey Participation Rules & Rewards

• To take the Kohl’s survey, you must be 18-years-old or older.
• In order to begin the survey, you must have a valid receipt from your most recent trip to the store.
• The code on the receipt typically expires after 48 hours, so you have two days from the date on your receipt to take the survey.

Kohl’s Survey Completion Guide

1. Visit the official Kohl’s Customer Experience Survey webpage.
2. If you need to change the language, you can select the Español link.
3. Enter the 4-digit store number and the 16-digit access code in their corresponding boxes. These numbers are located on your receipt.
4. Begin the Kohl’s survey by rating your overall satisfaction with your shopping experience.
5. As you continue through the survey, you will answer questions regarding whether you shopped at or purchased anything in certain departments in the store.
6. You’ll rate your satisfaction with a number of other aspects such as how friendly the associates were, the tidiness of the merchandise, checkout speed, etc.
7. Once you rate how likely you are to return to the store, you will be asked to expand on that answer by typing out additional feedback.
8. After you answer a few more questions like who, if anyone, you were shopping with, you will conclude and submit the survey.

Additional Information & Troubleshooting

If you have questions or encounter problems with the Kohl’s survey, there are some troubleshooting tips and contacts to utilize.

Kohl’s Survey Troubleshooting

The guest satisfaction survey automatically uses Cookies, so it’s best to have them enabled if you want a smooth experience. Enabling them can usually be done through the settings in your web browser. You can reach out to the survey sponsor for additional questions at SMG Privacy Office, 1737 McGee, Kansas City, MO 64108.

Kohl’s Contact Info

Kohl’s Official Website: www.kohls.com

Phone Numbers:

• General Customer Service: (855) 564-5705
• Yes2You Rewards: (855) 564-5751
• Kohl’s Charge: (855) 564-5748
• Gift Cards & Fundraising Cards: (855) 564-5748 (store purchase) / (866) 887-8884 (online purchase) / (800) 653-1774 (corporate)

Online Methods:

• Official Website: Customer Service page
• Social Media/Other: Twitter, Facebook, Instagram, Google+, YouTube, and Pinterest