Culver Franchising System (known as Culvers), is a casual fast food restaurant chain that is privately owned and operated. They are mainly found throughout the Midwestern United States, and since their opening in 1984, they have grown to have more than 600 restaurants. By using their Culvers survey, the fast food restaurant chain is seeking feedback from their loyal customers.
Your reviews allow them to understand where their customer service works and where it doesn’t. If you want to learn how you can share your experience with Culvers, check out the information below that’ll walk you through the questionnaire process.
Culvers Survey Participation Rules & Rewards
- You must be a legal U.S. resident who is also 18-years-old or the age of majority in your jurisdiction.
- Keep a hold of your receipt as it contains information that needs to be entered prior to starting the Culvers survey.
- For completing the survey, you will receive a validation code that can be used to redeem whatever offer that is listed on your receipt.
Culvers Survey Completion Guide
- Visit the Culvers guest satisfaction survey website.
- Have your receipt on-hand and enter the 18-digit survey invitation code. Next, you will enter the TRN number. If you cannot locate these, there is a picture on the website that will help you find the numbers.
- Begin to rate your overall satisfaction.
- Choose how you dined with the restaurant and what food items you ordered for yourself.
- Afterwards, you will go back to rating your satisfaction with various aspects of the restaurant such as the food quality, the accuracy of your order, cleanliness of the restaurant, etc.
- There are a few ‘yes’ or ‘no’ questions pertaining to customer service.
- Once you have completed the Culvers survey, you will receive a validation code that needs to be written on your receipt in order for you to redeem your reward on your next visit.
Additional Information & Troubleshooting
Though the survey takes minutes to finish, you may encounter Internet-related problems, so here are a few ways to fix them.
Culvers Survey Troubleshooting
If you cannot get into the survey, be sure that you have typed the invitation code and TRN number correctly. After, check that you have the latest browser and other software on your computer. You may even try taking the survey in another browser. Additionally, the website uses Cookies for collecting data, so enabling those may solve some problems. If you need further help, reach out to the survey sponsor at SMG Privacy Office, 1737 McGee, Kansas City, MO, 64108.
Culvers Contact Info
Culvers Official Website: www.culvers.com
Mailing:
- Culver Franchising System, LLC. (CFS, LLC), 1240 Water Street, Prairie du Sac, WI 53578
Phone:
- Guest Relations: 833-224-7670
- Support Center: 608-643-7980
Online:
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