Cinnabon’s kiosks of baked goods have been providing customers with delicious cinnamon rolls, milkshakes, coffee, and other snack items for over 30 years now. The company currently operates in 48 countries across the globe. In many locations, you’re able to take an online survey to leave a review or helpful feedback the company can use to improve its services to customers.
Our Cinnabon survey guide will take you through any rules or requirements you must meet to take their survey and a step-by-step completion guide. We will also offer you some helpful troubleshooting tips and ways that you might be able to contact the company.
Cinnabon Survey Participation Rules and Rewards
There are only a few prerequisites you’ll need to meet before you can take part in Cinnabon’s customer satisfaction survey. Note that unlike some survey’s that are specific to a particular region, you can take this survey at any location that includes a participating Cinnabon outlet.
- Employees of the franchise are not eligible for survey rewards.
- Not all Cinnabon bakeries may be participating in the contest. You can’t take the survey if your local Cinnabon is not participating.
- If you receive an invitation, you’ll need to use the code and take the survey within 60 days from the date printed on the receipt.
- You are eligible for survey rewards only once every seven days.
Aside from these basic requirements, the company does not place any personal restrictions on eligibility for their survey at this time. In most cases, Cinnabon will reward participants with coupons for a free cinnamon roll.
Cinnabon Survey Completion Guide
- Open your browser and navigate to the main Cinnabon survey site.
- The code you will use for the survey is the number of your local Cinnabon bakery. It should be near the top of your receipt.
- If your code is valid, the page will take you to the start of the survey.
- You can answer survey questions that relate to your personal dining experiences.
- The company may ask you to answer questions about your specific location, such as the availability of menu items, the service level of the staff, or the cleanliness of the establishment.
- After you answer all the questions, you can leave detailed feedback or comments for Cinnabon.
- Once you submit your survey results, you will receive a code you can use to get a free roll with your next purchase.
Additional Information and Troubleshooting
Cinnabon Survey Troubleshooting
To make sure the Cinnabon website is displayed properly, you may need to enable cookies and Java. You should then be able to start the survey.
Cinnabon Contact Info
Official Site: Cinnabon.com
Customer Service Number: 1-888-288-7655
Corporate Office Address:
5620 Glenridge Dr., NE
Atlanta, GA 30342