Originally known as Kentucky Fried Chicken, KFC is an American fast-food restaurant chain that has a specialty in serving fried chicken along with various sides. It first began in Louisville, Kentucky. With over 19,000 locations throughout the United States and across more than 120 countries, it has gone on to become the second largest restaurant chain in terms of sales. With the KFC customer survey, you can share your comments about your experiences with the massive fast-food chain.
In the end, you usually receive a free validation code that you can use the next time you visit KFC. If you need any assistance taking the KFC survey, feel free to use the guide below as well as refer to the rules to ensure you’re eligible.
KFC Survey Participation Rules & Rewards
- You must be 18-years-old or older to enter the survey.
- Any employees, their immediate family members, and their household members may not participate in the survey.
- You need to keep a valid, recent receipt from your visit to a KFC location.
- Once you complete the questionnaire, you will typically receive a KFC survey code that is good to use on your next visit to the restaurant.
KFC Survey Completion Guide
- Visit the Official KFC Customer Satisfaction Survey website.
- You can select to take the survey in Español if needed.
- Choose whether or not you have a survey code printed on your receipt.
- For those with a 17-digit survey code, enter the code and the time of your visit.
- If you do not have a survey code, click the corresponding link and enter the store number, date of your visit, time of the visit, and the ticket number.
- You will begin the KFC survey by rating your overall experience.
- Answer some questions regarding details about your visit such as how you dined at the restaurant, additional ratings on things such as service speed, etc.
- You will be asked to further explain your satisfaction rating in a text box, but this portion appears to be optional.
- When you conclude the survey, you’ll be asked to enter some personal information before receiving the free validation code.
Additional Information & Troubleshooting
Some problems can happen with the KFC survey, and if so, you can use the tips and contact information below.
KFC Survey Troubleshooting
If you have issues finding the information on the receipt, the website presents an image of the receipts to guide you through the process. For problems related to the Internet, check that you have the latest versions of everything such as your web browser and JavaScript, and be sure to have Cookies enabled. You can also contact SMG Privacy Office, 1737 McGee, Kansas City, MO 64108 for help.
KFC Contact Info
KFC Official Website: www.kfc.com
Phone: 1-800-CALL-KFC (1-800-225-532)
Online Methods:
- Official web page: Feedback Form
- Social Media/Other: Instagram, Facebook, Twitter, and YouTube
Sharon Rayburn says
My code is: K1980080422182442.
I went through the drive thru and the service was good but it was the worst KFC that I have ever got before. It was so tough that we couldn’t eat it. I spent 36.01. I’ve never had this experience before with KFC.
Chester Mendez says
Hi, Sharon! Please follow the link in the article to share your experience with KFC. We are not affiliated with the restaurant in any way; we only provide survey guides.