Krystal is a fast food restaurant chain that is headquartered in the state of Georgia. It is famous for its small hamburger sliders and more recently for its Krystal Chik chicken sandwiches. The chain has become popular with the younger generation for its recent sponsorship of eating contests. If you have eaten at Krystal, you have an opportunity to provide feedback by way of the Krystal customer satisfaction survey. This guide lists the steps to complete the Krystal guest survey at www.krystalguestsurvey.com and shows you how to claim the reward available to you.
Krystal Guest Survey Prizes
The Krystal guest survey takes less than ten minutes to complete and you are rewarded for your time and for sharing your feedback. Krystal’s restaurants are so anxious to collect this feedback that they provide you with a Krystal coupon once you submit the survey. The Krystal coupon is usually for a food item, like a free burger when you purchase a medium fry and a medium drink. You receive this prize when you submit the survey even if your responses are negative, so the company asks that you be as honest as possible.
Krystal Guest Survey Sweepstakes Rules
There are no sweepstakes since everyone who completes the www.krystalguestsurvey.com survey receives a reward. There are some requirements, however. You will need your purchase receipt to begin the survey, and you will retain it to claim your prize. The Krystal survey must be completed within three days of your restaurant visit. You also need to redeem the food coupon within 30 days of your initial restaurant visit.
Krystal Guest Survey Steps
The Krystal guest feedback survey is designed as a rating scale. Since it measures your overall experience, the company asks that you answer all the questions honestly. To provide your feedback, just follow the few steps listed below:
- Open the Krystal survey homepage at krystalguestsurvey.com.
- Enter the 12-digit survey code which can be found at the bottom of your purchase receipt.
- Enter the time of your visit which is located at the top of your receipt.
- Click the “Start” button.
- Rate various aspects of your dining experience on a scale from highly satisfied to highly dissatisfied and indicate the likelihood that you would return.
- Follow the instructions to complete the survey and receive your validation code.
- Record the validation code on the line indicated on your receipt. Return to a Krystal restaurant with this code to claim your food item.
Krystal Guest Survey Help
You need information from your receipt in order to complete the survey. If you have a problem finding the survey code, refer to the receipt image which is displayed on the survey homepage at www.krystalguestsurvey.com. If you have any other issues, go to the Contact Us page to speak with a company representative, to ask a question, or to provide your feedback.
By Phone – 770-351-4500
By Mail – 1455 Lincoln Parkway, Suite 600, Dunwoody, GA 30346
For a local restaurant – Click on the “Find a Krystal” icon at the top of the homepage toolbar.