Originally founded in 1983 in California, Panda Express is a fast-casual restaurant chain that offers Chinese-inspired cuisine. They operate over 1,900 restaurants across the United States including Puerto Rico and the District of Columbia in addition to having locations in other countries such as Mexico and Canada. As they reach a large variety of customers, they’re looking to gather feedback on their services. With the Panda Express survey, guests can leave thorough reviews about their experiences with the restaurant, rating satisfaction with service and food. This article is designed to guide you step-by-step through the survey.
Panda Express Survey Participation Rules & Rewards
- You must be a legal resident of the U.S. or territories such as Puerto Rico to take the survey, and you also need to be 18-years-old or older at the time of taking the survey.
- In order to begin the survey, you also must have a valid receipt of a recent visit to the restaurant that contains an invitation code and additional information you have to enter.
- The reward for completing the Panda Express survey is a code. Write this code down on your receipt and take it into the restaurant the next time you visit to receive the specific offer detailed on your receipt.
Note: Popeyes also has a survey you can fill out for rewards! See our guide to filling out the TellPopeyes survey here.
Panda Express Survey Completion Guide
- Save the receipt from your recent visit to a Panda Express location and head to the Panda Express Guest Survey Page.
- Enter the 4-5 digit invitation code found on your receipt and confirm that the location is correct.
- You will then be required to enter additional information on the receipt such as the order number, date and time of your visit, and type of order (e.g. dine in, take out, or drive thru).
- From there, you will begin answering survey-related questions like rating your overall satisfaction, the likelihood you will return to the restaurant, and how satisfied you were with the staff and quality of food.
- You will also be asked to type out specific comments to add further feedback.
- If you wish to receive special offers, you’ll be asked to provide personal contact information.
- At the end, you’ll receive the redemption code.
Additional Information & Troubleshooting
Although the guest survey is straightforward, we created a quick, informative troubleshooting guide in case you encounter difficulties.
Panda Express Survey Troubleshooting
The Panda Express Guest survey emphasizes that they use cookies. You can disable that option, but you may be unable to access certain features of the survey webpage. As such, keeping cookies enabled can prevent some technical difficulties from arising. If you need assistance, call 1-800-467-0047 or email support@inmoment.com.
Panda Express Contact Info
Panda Express Official Website: www.pandaexpress.com
Panda Express Mailing Address: Panda Express Guest Relations, P.O. Box 1159 Rosemead, CA 91770
Online Contact Form: Contact Us feedback form
You can further connect with the restaurant on social media websites such as Twitter, Instagram, and Facebook.
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