Sonic Drive-In, otherwise known as “Sonic”, is an American drive-in fast food restaurant. First founded in Oklahoma in 1953, the fast-casual restaurant has since expanded across 45 U.S. states, running over 3,000 locations. The Sonic Guest Satisfaction Survey is designed for customers to leave some feedback the company can use to improve their customer service. You can rate your satisfaction with products and the employees, and at the end of the Sonic survey, you’ll receive a www.talktosonic.com validation code.
We came up with this straight-forward walk-through to guide you through successfully completing the Talk to Sonic survey, answering questions about eligibility requirements, troubleshooting options, and more.
Sonic Survey Participation Rules & Rewards
- In order to be eligible to participate in the Sonic survey, you must be 18-years-old or older, or you must be the age of majority in your place of residency.
- Any employees, household members of employees, or their respective immediate family cannot participate.
- You must have a valid receipt that you have to use within 14 days.
- Once you complete the TalktoSonic survey, you will receive a Sonic redemption code that is good for a free Route 44 drink or an iced tea to acquire on your next visit. No additional purchase is necessary to use the code, but any add-ins with the drink such as fruit might cost extra.
- There is a limit of one redemption code per person per receipt. It is also required that you use the Sonic free drink code within 60 days of the date printed on your receipt.
Talk to Sonic Survey Completion Guide
- Visit the Sonic Drive-In Guest Satisfaction Survey Page.
- Once at the page, you can select the option to take the questionnaire in Spanish. Otherwise, remain on the English version and enter the www.talktosonic.com survey code – the ID number that is located on the bottom of your receipt.
- As you begin the Talk to Sonic survey, you will answer a string of questions rating your satisfaction on a scale of 5-1, five being “highly satisfied” and one being “highly dissatisfied”.
- You will answer questions related to the store cleanliness, attitude of employees, ease of using the menu, etc.
- You’ll be asked to indicate if you ran into any problems and rate how likely you are to return to Sonic in the future or recommend it to others.
- After you answer a few more questions regarding their products, location, and services, you will receive a TalktoSonic code that you have to write down on your receipt.
Additional Information & Troubleshooting
If you need further help taking the Sonic drive-in survey or reaching out to the company, take a look at the following information.
Sonic Survey Troubleshooting
You may encounter some technical Internet-related issues when taking the Sonic survey that will require troubleshooting. If your Internet provider cannot offer the right assistance, you can contact the TalktoSonic survey sponsor at SMG Privacy Office, 1737 McGee, Kansas City, MO 64108.
Sonic Contact Info
Sonic Drive-In Official Website: www.sonicdrivein.com
Sonic Drive-In Online Resources: “Contact Us” web page
Sonic Drive-In Phone Numbers:
- Franchise Information: 866-714-0907
- Consumer Information/Rewards Account: 1-866-OK-SONIC
Sonic Drive-In is also found on a handful of social media websites: Instagram, Twitter, and Facebook.
Interested in more restaurant surveys? Check out our guides to filling out the Burger King survey or learn how to fill out the Wendy’s survey!
Jennifer Askew says
I visited the Jefferson ave (port warwick) on 12-3-2017 . I had to wait too long ,because they could not get order correct . The food I ordered was horrible .My chicken strips were hard , I believe the fries were from last week .Not sure how my daughter and friend was . I dropped them off at the hotel . I did not eat the chicken until I arrived home ,but the fries I sampled on the way home . The people in car next to ours were having a difficult time receiving their order also . Ticket #121 . Cost $19.02 @4:21
Jennifer Askew says
I left the above complaint on 12-04-2017 and have not rec’d a response from your company .
Chester Mendez says
Hi, Jennifer,
We’re very sorry about your negative experience. We’re sure your feedback will help the company improve their service.
Happy holidays!