White Castle is a hamburger and fast-food chain that operates in most Midwestern and Mid-Atlantic regions. The company began nearly a century ago and has been called one of the most influential burger chains of all time. White Castle invites many patrons to take their survey at www.whitecastle.com/survey in order to provide the company with reviews, comments, and helpful feedback that may improve the service they offer. Our Whitecastle.com survey guide will provide you with everything you need to know to complete the White Castle survey, including a list of eligibility requirements, possible rewards, a how-to guide, and troubleshooting tips.
White Castle Survey Participation Rules and Rewards
White Castle does not list any specific eligibility requirements at this time other than having a valid White Castle receipt with you. This means that the only requirement for taking the White Castle survey is that you were a recent patron of one of their establishments. Note that each receipt contains a code that allows you to access the survey at www.whitecastle.com/survey. It is best to use your most recent receipt as it acts as an invitation to take the survey. The code it contains may be invalid if you wait too long to try the survey.
Whitecastle.com Survey Rewards
The specific rewards you get for completing the White Castle survey may vary. These rewards usually consist of coupons for food items or gift cards. You will find the details regarding specific rewards printed on your survey invitation.
White Castle Survey Completion Guide
- Open your browser and go to www.whitecastle.com/survey. This address may redirect you to another one.
- Choose from either English or Spanish using the interactive buttons on the first screen.
- Enter your survey ID. This number is somewhere on your receipt and is usually 6 digits long.
- The survey may ask you to provide details about the specific White Castle location you visited when you received your invitation. You may need to enter information such as the location, the hours you were present, and what you ordered.
- Continue to the next screen and answer the survey questions about your experience, customer satisfaction rating, wait time, and available menu options.
- Exit the survey.
- You may receive your reward from White Castle in the form of an online coupon code or a physical gift card.
Additional Information and Troubleshooting
This section of our White Castle survey guide contains company contact information and troubleshooting tips aimed at any technical issues.
White Castle Survey Troubleshooting
The most common technical issue most users experience when they can’t take the survey is a browser issue. Make sure that both cookies and Java are enabled before you start the survey. If everything is in order and you are still having trouble, check your invitation to see if the code expired.
White Castle Contact Info
White Castle Customer Service Number: 1-800-843-2728
White Castle Corporate Address:
Home Office
555 West Goodale St.
Columbus, OH 43215
You can visit the company’s Contact Us page to leave online, general, and grocery item feedback or to find answers to your questions.
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